Privacy Policy

REACTIVOS PARA DIAGNÓSTICO, S.L. (hereinafter, “REACTIVOS PARA DIAGNÓSTICO”), is aware of the importance of the current regulations regarding privacy and data protection. In this regard, we attach great importance to protecting the security, integrity, veracity and confidentiality of the data provided by our clients and users, acting in a responsible and transparent manner in this regard. The purpose of this Privacy Policy (hereinafter, “The Policy”) is to inform you about how we collect, process and protect personal data. It also specifies the purpose of the data collected, as well as the purposes for which they may be used by third parties, through http://www.reactivosparadiagnostico.com/ (hereinafter, “the Platform”) or by any other means such as telephone, email or postal mail.

REACTIVOS PARA DIAGNÓSTICO states that it has attempted to provide a description of this Policy that is as simple and clear as possible. REACTIVOS PARA DIAGNÓSTICO is aware that your privacy is important, so we recommend that you read our Policy and contact us if you have any questions. Our Policy applies to all services offered by REACTIVOS PARA DIAGNÓSTICO, but excludes those services that are subject to independent privacy policies that do not incorporate this Policy.

Our Policy does not govern the data processing activities of other companies and organizations that advertise our services and/or products and may use cookies, web beacons and other technologies to serve and deliver relevant ads.

Scope of the Privacy Policy

This Privacy Policy applies to data provided by our clients or suppliers, persons requesting information, users of our website http://www.reactivosparadiagnostico.com/, job candidates or third parties with whom we may have a relationship and whose data are necessary for the development of our activity.

The person responsible for the processing of your data is:

  • REACTIVOS PARA DIAGNÓSTICO, S.L.
  • I.F: B60859733
  • Address: Calle Josep Tura, Nave 24 – nº 9h 08181 Sentmenat Barcelona Spain
  • Phone: 937154573
  • Email: dataprotection@reactivosparadiagnostico.com

What information do we collect?

We collect personal information such as your name and surname, telephone number and email address when you request information.

We also collect information that your web browser automatically sends us every time you visit one of our web pages to analyze and improve your user experience and the general quality of our services. By accepting this Policy, the user will be consenting to the generation of cookies for the aforementioned purpose and always respecting and in accordance with the regulations applicable at all times, as regards the cookie policy.

Notwithstanding the above, if the user subsequently wishes to delete the information that has been stored on their computer and that necessarily requires their consent, they may do so using the tools provided by their browser for such purposes.

For what purpose do we process your data?

The data you provide us with is processed for the following purposes (unless the context clearly indicates that we will process your personal data for a single purpose; for example, in forms such as “subscribe to newsletters”):

  • Control access to our facilities and ensure their security;
  • Manage your business relationship with us regarding the services offered;
  • Attend to your requests for information;
  • Know your browsing preferences on our web pages in order to personalize and improve our services and maintain the security of the site (as previously indicated to you and outlined in the cookie policy);
  • Display the services and products that REACTIVOS PARA DIAGNÓSTICO can offer.
  • Provide access to restricted access customer areas using a password.

If you are a candidate for a job, your data may be processed for the following purposes:

  • To inform you of job vacancies that occur in our organization;
  • To carry out personnel selection processes;
  • To request employment references from the people or companies in which you provide or have provided your services; and
  • Where applicable, to carry out your hiring as an employee.

How long do we keep your data?

If you have a business relationship with us, the data you have provided for this purpose will be kept for the duration of the business relationship and for the years necessary to comply with legal obligations. Otherwise, your data will be kept as long as you do not request that the activity be terminated.

If you are a candidate for a job, the data you have provided us for this purpose will be kept until the job is awarded or until you exercise your right to cancel. If you do not exercise your right to cancel within 2 years, your data will be automatically deleted after this period has elapsed.

What is the legitimacy for the processing of your data?

We are entitled and authorized to process and process the information you provide us, when such information is necessary to guarantee the sending of the requested information or the management of the Platform and, where applicable, compliance with obligations under the law of the Union or the Member States. REACTIVOS PARA DIAGNÓSTICO will take the necessary actions to ensure that the personal data it collects, stores and processes from interested parties are treated in a lawful, fair and transparent manner, complying with the obligations arising from the applicable legal system due to its activity.

Outside of the above cases, before processing your data we will always obtain your consent. Consent will be the manifestation of free, specific, informed and unequivocal will. You have the right to revoke the consent given, without retroactive effect, at any time.

Who do we communicate your data to?

Your data may be communicated to business partners with whom we have commercial agreements for the promotion and sale of our products, to be processed in accordance with the aforementioned purposes. Entities linked to REACTIVOS PARA DIAGNÓSTICO may also have access to your data.

Outside of these cases, we will not transfer your data to third parties, unless there is a legal obligation.

What rights do you have in relation to the processing of your data?

  • You have the right to obtain information about the processing that REACTIVOS PARA DIAGNÓSTICO carries out on your personal data. Specifically:
  • You have the right to access your personal data to find out what personal data we are processing, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • In certain circumstances, you may request the limitation of the processing of your data, in which case we will only retain it for the exercise or defence of claims.
  • In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. REACTIVOS PARA DIAGNÓSTICO will stop processing your data, except for compelling legitimate reasons, or the exercise or defence of possible claims.
  • You will have the right to data portability, that is, to have the personal data you have provided transmitted directly to another controller in a structured, commonly used and machine-readable format, when technically possible.

You can exercise the aforementioned rights by sending an email to the email address dataprotection@reactivosparadiagnostico.com. We will respond to your requests as soon as possible and, in any case, within one (1) month from receipt of your request. In certain circumstances, this period may be extended for another two (2) months, in which case we will promptly inform you within one (1) month from receipt of your request.

If you believe that the processing of your personal data infringes data protection regulations, or if you believe that we have not satisfied the exercise of your rights, you can file a claim with the competent control authority according to your place of residence. You can consult the different control authorities on the website of the Spanish Data Protection Agency.

In any case, before starting any claim, we ask that you contact us at dataprotection@reactivosparaeldiagnostico.com or by post to REACTIVOS PARA DIAGNÓSTICO, S.L., Calle Josep Tura, nave 24, nº 9h 08181 Sentmenat Barcelona Spain, in order to try to resolve any discrepancy in a friendly manner.

Do you have the right to withdraw your consent?

Yes, at any time you may withdraw your consent for the processing of your data for one or more of the purposes indicated above and for which you have given your consent, if applicable.

Is it possible to modify this Privacy Policy?

Our Privacy Policy may be modified at any time. We will not limit the rights that correspond to you under this Privacy Policy or make any particularly relevant changes to the Privacy Policy without your express consent. We will post any changes to this Privacy Policy on this page and, if the changes are significant, we will provide a more prominent notice (for example, we will send you an email notification if the change affects certain aspects and in limited cases we will even ask for your consent again). We will also archive previous versions of this Privacy Policy for your review.